Privacy Policy

Effective Date: [27/06/2026]
Last Updated: [27/06/2026]

At Gisela's Embroidery and Print ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you contact us through our website, request a quote, or communicate with us, we may collect the following information:

  • Full Name

  • Phone Number

  • Email Address

  • Company Name

  • Project Details

  • Files, logos, artwork, or documents you voluntarily submit

We collect only the information necessary to provide our services and communicate with you.

2. How We Use Your Information

Your information may be used to:

  • Respond to quote requests

  • Communicate regarding your project

  • Prepare estimates

  • Complete your order

  • Provide customer support

  • Improve our services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. Marketing Communications

Gisela's Embroidery and Print does not send promotional emails, newsletters, or marketing communications unless you specifically request them.

4. Sharing of Information

We do not sell or disclose your personal information to third parties for marketing purposes.

Information may only be shared when required by law or when necessary to complete services requested by you, such as payment processing or shipping providers.

5. File Uploads

Customers may submit logos, artwork, designs, photographs, and other files to complete their projects.

Customers are responsible for ensuring they have the legal rights to use any materials they submit.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although no method of transmission over the Internet is completely secure, we take appropriate precautions to protect your information.

7. Data Retention

We retain customer information only for as long as necessary to:

  • Complete orders

  • Maintain business records

  • Respond to customer inquiries

  • Comply with applicable laws

Once information is no longer required, it is securely deleted or destroyed when appropriate.

8. Children's Privacy

Our website and services are intended for adults and business customers.

We do not knowingly collect personal information from children under the age of 13.

If such information is discovered, it will be removed as soon as reasonably possible.

9. California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws.

These rights may include the ability to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information, subject to legal exceptions.

  • Know what categories of information we collect.

  • Know how your information is used.

To exercise any of these rights, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

11. Cookies

Our website may use basic technical cookies necessary for the proper operation of the website.

These cookies do not collect personal information for advertising purposes and are used solely to improve website functionality.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Gisela's Embroidery and Print

Antioch, California

Phone: +1 (925) 597-2588

Email: GiselasEmbroideryAndPrint@gmail.com